|  PRIVACY & COOKIE POLICY  |

your personal details

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to promote our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

We do not share your personal details, e.g. your email address if you contact us, with any third parties. We may from time to time contact you via email with information regarding our products and services and you will have an option to unsubscribe from those mailings.

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; e-mail address; computer and connection information. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information including name, email, password, communications.

We collect such Non-personal and Personal Information for the following purposes:

To provide and operate the Services;

To provide our Users with ongoing customer assistance and technical support;

To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

To comply with any applicable laws and regulations.

 

We may contact you to notify you of updates about our company. For these purposes we may contact you via email, telephone, text messages, and postal mail.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If you don’t want us to process your data anymore, please contact us at info@handraildesign.co.uk or mail us at: Handrail Design Limited, Sail & Colour Loft, Historic Dockyard, Chatham, Kent  ME4 4TE

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@handraildesign.co.uk or mail us at:

Handrail Design Limited, Sail & Colour Loft, Historic Dockyard, Chatham, Kent  ME4 4TE

cookies

Cookies are small text files used to store pieces of data on a site visitor's browser. They are typically used to enable the website to function properly, keep track of the settings users have selected and actions they have taken on a site. They do not collect any of your personally identifiable data. 

 

The site host, Wix, uses cookies for important reasons, such as:

Providing a great experience for visitors and customers.

Monitoring and analysing the performance, operation and effectiveness of Wix's platform.

Ensuring the platform is secure and safe to use.

In general, the cookies which are used by this website may be categorised as essential cookies and include:

Cookie Name
Purpose
Duration
Cookie Type
fedops.logger.sessionId
Stability/effectiveness measurement
12 months
Essential
bSession
System effectiveness measurement
30 minutes
Essential
consent-policy
Cookie banner parameters
12 months
Essential
_wix_browser_sess
System monitoring/debugging
Session
Essential
_wixCIDX
System monitoring/debugging
3 months
Essential
SSR-caching
Used to indicate the OS
1 minute
Essential
hs
Used for security reasons
Session
Essential
XSRF-TOKEN
Used for security reasons
Session
Essential